SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of homemadeeasy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://homemadeeasy.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
These worked perfectly! My daughter wanted a light up costume for Halloween. We attached one strand (blue) to a black hoodie and another (yellow) to black pants. I stitched them on with black thread, her friend used a strand and just used shipping tape to attach- both ways worked great. Each strand has a small battery pack- we stuck them in pockets of hoodie. There is a low humming sound when each battery pack is turned on but if there is any noise around you at all you won’t notice- it would have to be a completely silent room to hear it. The brightness was perfect. Her costume was a hit. Kids have now used strands to decorate their rooms. Definitely recommend!
I bought two (one for each bee wing) which made my wings the focal point and took my entire costume to a higher level. The fast blink setting was really fun on the dance floor. The battery boxes make a little buzzing sound but holds battery well and, overall, held up great! I would definitely buy this again for future projects!
Super bright! Easy to bend, really great purchase for price! Shipped very quickly too. Thank you!
I used this for a Halloween costume and it worked well and was plenty flexible for what I needed it for.
Everything is super good! Thank you! I‘ll order more in the future!!!
I used a glue gun to attach these to my costume- it looked amazing and the wire held up without problem. Was able to remove the glue when I was done easily, and wire still looked good. Very bright. Only complaint was a few wires were noisy but in the noise of the party I never heard it.
So much fun to use. We use them for flag football at night, we have made fun outfits with these. No complaints.
Fast shipping and good quality. Advise this and this store~
It is pretty flexible and nice colors for fun projects with your kids. Now my kids are making art work on their own.
Not tested yet, but looks great, thanks!