SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of homemadeeasy (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://homemadeeasy.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I got both this one and a different design from a different brand. I mounted this one on my side of the bed (the headboard is made of metal bars), and I mounted the other one on my partner’s side of the bed. The one I got for her can accommodate fatter bottles, which she uses more often than I do. I am very satisfied with mine, but today my partner told me she doesn’t like hers, and asked me to order this one for her as well. It’s super solid, with a nice, grippy clamp, and it holds both skinny cans and regular cups. Very fat bottles wouldn’t fit, though. It’s also easy to install.
I bought this cupholder to use on my Uppababy Vista stroller, which fits perfectly. Cupholder is nice, simple, budget friendly and most importantly sturdy. What I like most about this is that I'm able to fold my stroller without having to worry about the cupholder being in the way. There's also a purse hook which has definitely been coming in handy. Definitely happy with this purchase.
This stroller cup holder isn't just for strollers, but for anything that has a bar or pole. Because the loop can be loosened it will generally fit on any device 2 inches or smaller. It is easy to put on and is a large enough cup holder to fit a larger cup than usual. The phone slot is a great addition as wel
This cup holder fits perfectly on our Uppababy Cruz and also fits on our neighbor's Vista. It has a snug hold and our drinks don't spill over, no matter how bumpy our ride is. It also has a slot for a cellphone and our iphone XL fits in.
Item is as described and works well
Really good but I didnt realise the phone box is too small to fit a phone that is in a wallet-kind of case. Not a big deal, still good and practical
I attached it to my bike, works great!
Just what my husband ordered. The holder keeps his phone secure when he is riding and he can take his coffee or water along on his bike ride.
Large enough for an iPhone 11
This fit nicely on the handle bars. And holds my coffee mug perfectly!
Great grip! Easy install and fits my iPhone X
I use this on my Schwinn cruiser for my "coffee". Works fantastic. It's great to have a place for my phone too.
I love it. I bought this for my bicycle. Holds my iPhone and drink with no problem.
This works well and is easy to install. I wanted it to hold my cup of coffee and it serves the purpose. I don’t use it for my phone because I’m too scared someone is just going to snatch it and I won’t see it. One improvement (and hence the 4 star) is that there could be some way of shock absorbing. I don’t know how that is done but the cup holder in my car for example is very good at that.